Penni Tech keeps small business technology running across Washington, DC, Maryland, and Virginia — backed by 20 years of hands-on experience. A real person who answers, not a ticket queue.
Everything it takes to keep a small business running — day-to-day troubleshooting, the security basics, and the systems in between. Sized and priced for a small business, not an enterprise.
On-call help for the everyday problems that stall your team — slow machines, software issues, printers, connectivity, and anything in between.
Multi-factor authentication, password policy, patching, endpoint protection, and phishing defense. The controls that stop the attacks small businesses actually get hit with.
Setup, licensing, email, and OneDrive/SharePoint — configured, secured, and maintained so your team's tools work the way they should.
New laptops and phones configured, encrypted, and ready on day one. Existing devices diagnosed and fixed when they start acting up.
Backups that actually run, and that we actually test. Because the day you need one is a bad day to find out it stopped working in March.
Optional, for businesses that want it: automating the repetitive document and data work that eats staff time.
Most issues get resolved remotely, the same day. When something needs hands-on attention, we come to you — anywhere in the DMV.
We're a small shop in Washington, DC. That's a real limitation and a real advantage, and it's worth being clear about both.
No call center, no outsourced help desk, no ticket bouncing between departments. The person who answers is the person who solves it.
MFA, patching, and tested backups are part of supporting your business properly — not an upgrade tier we sell you after something goes wrong.
Registered and active, UEI Q3VTL5SPSU83. If you work with public or federally funded organizations, we already understand the paperwork that comes attached.
Call or email and get a real answer today — including when the honest answer is that you don't need us for it.
No long-term contract required up front. Just a clear look at what your business needs and what it costs to fix it.
Tell us what's slowing you down. We'll tell you straight what it takes to fix it — including when the answer is nothing.
A clear plan, a fixed price, and a timeline. In writing before any work starts.
We fix what's broken, configure what's missing, and close the security gaps we found — tailored to how your team actually works.
We walk your team through what changed, document it, and stay reachable when something comes up.
Tell us what's going on, and we'll tell you plainly what it takes to fix it. Twenty minutes, no pitch. We reply within one business day.
Systems Administrative Management
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